Shipping
Orders are shipped by PostNL, Netherlands for packages and letters. For large items like oars, Rowing bikes and tressels we make an exception; they can only be picked up in Utrecht at our workshop.
Return/Refund
After contact with us within 7 days from delivery you may return your purchase for a refund (excluding shipping costs). If the return falls outside of this period, or the item is worn, damaged, not in its original packaging or no copy of the invoice in enclosed, we cannot accept the returned items and cannot give a refund.
EuRow.eu does not exchange products. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in line with our return policy.
After returning of your order we will refund the price of the product (without shipping costs) within 30 days. Although EuRow.eu will refund the money within 30 days after processing your return, your bank or credit card company may require additional time to process your refund and for it to reach your account.
Return address:
EUROW.EU Heeres Boat Service
Verlengde Hoogravenseweg 13
3525 BB Utrecht
The Netherlands
info@eurow.eu
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